IT Support Outsourcing
Are you a Managed Services Provider?
Struggling with the cost burden of a 24x7 team? Leverage our economies of scale and allow us to supplement your team while delivering service excellence to your clients.
Do you run your IT in-house?
Are you looking for cost reductions while improving service? We can take on your entire network and patch management requirements and provide a global 24x7 service desk too.
Is your IT outsourced?
Do you need to lower your costs or extend services beyond what your current partner can offer? Our scalable solutions offer the lowest cost, highest quality 24x7 support.
Service Management Office
Benefits Of Outsourced Service Management
Maintaining your IT infrastructure can be challenging and expensive. We offer high quality solutions at a competitive price point to ease your mind as well as your budget.
Our team of highly skilled technical analysts are available 24x7x365 to support your organisation. Benefit from our economies of scale.
Benefit from our economies of scale; our team is always available and runs across several locations for BCP.
Our team is trained and certified in the most popular technologies to ensure the solutions and service you receive are the best for your situation.
Regardless of the size, location or industry of your business, our team is ready to support you.
Set your SLAs and we will meet them, providing regular reporting on the health of your environment.
Staffing costs are one of the biggest burdens on business. Outsourcing to 24x7 Advantage relieves you of the cost of staffing, BCP and toolsets.
Our Solutions
We offer a range of specialist services that are cost effective and efficient
- 1
Lighten the Load of your In House Team
Selectively outsource only those functions that are difficult for you to manage in house, such as after hours support or patch management.
- 2
End to End Solutions
Let our Service Desk be your first point of contact, and we’ll take on all the escalations from there.
- 3
Full Suite of Services
Our partner network enables us to find the right solution for your business, if it’s outside the scope of our services.
Outsourced Service Management Office
Services We Provide
Customized solutions to meet the needs of your business, no matter how large or small.
Our 24x7 Network Operations Center provides remote monitoring and remediation of your network, computers and other devices. Available for your company, or as a white label service for MSPs.
We ensure your infrastructure is protected from threats, vulnerabilities and breaches. Utilize our SOC as a white label service to expand your service offering to your own MSP clients.
Our Service Desk is available to you, or as a white label service for your MSP. We can be the front door into your other services, or supplement your existing team with after-hours service only.
Managed IT services
Service Management Office
Our dedicated Team
Our team has depth of experience and specialist skills
Having someone with a deep and broad understanding of technology on your side can make the difference between your business thriving and simply surviving.
Our Expertise
What you need, when you need it
We have deep and broad expertise
By Industry
- Information Technology
- Finance
- Manufacturing
- Healthcare
- Retail
- Professional Services
By Service
- Network Operations Center
- Security Operations Center
- Global Support Solutions
By Location
- Asia Pacific
- Australian/New Zealand
- North America
- South America
- Europe
- Africa
Our Clients
Our reach is global
